Payments & Returns

Payment is an integral part of online shopping experience. We believe in providing our customers choices, convenience, and trusted/secured payment options. Thus at SikhShop.com, you can shop with confidence knowing that your payments always secured.

We accept all prepaid payment options such as all the major Credit Cards, Debit Cards, ATM cards, and Netbanking.

Our Online Payment Gateway provider is CCAvenue. (www.ccavenue.com)


Cancellations

a) Buyer can cancel any order placed by him/her provided it has not been dispatched.

b) Buyer cannot cancel, made to order or customized merchandise since all such items are manufactured / procured specifically against Buyer's order.

c) To cancel the order, the Buyer will have to contact SikhShop.com

d) SikhShop.com reserves the right to refuse or cancel any order placed for an item/product that is listed at an incorrect price. In case, the Buyer is charged, the same shall be credited to its credit card account and duly notified by email.

e) Buyer must use its own credit card for credit card transaction. The liability to use a card fraudulently will be on the Buyer and the onus to 'prove otherwise' shall be exclusively on the Buyer.

Refund/Returns

Once the order has been cancelled as per agreement with the Seller, SikhShop.com will start the refund process for the amount to buyers account; Banks may take 3-7 working days to credit the payment in buyers account. In case of Credit card refund, the refund reflects in next month billing cycle. The refund will be made to the same payment option(s) originally used to pay for the order. If the payment was by Credit Card or Net-Banking, SikhShop.com will refund the Credit Card or Net-Banking account. If the payment was by Cash on Delivery, Company will send the Buyer a Gift voucher or offer online credit to the customer's account

Note: For all products live on SikhShop.com, inventory levels are based on demand and price forecasting, availability and replenishment lead times. As this is an on-going process and complex, some products may go out of stock despite our best efforts. Prices and availability of items/products are subject to change without prior notice at the sole discretion of SikhShop.com.